We strive to provide high-quality sea moss products. However, if you are not completely satisfied with your purchase, please read our return policy carefully.
- We have a strict no-return policy. All sales are final, and we do not accept returns unless the product is defective or damaged upon arrival.
- To be eligible for a return, your item must be in the same condition as when you received it. It must be in the original packaging, and you must provide a receipt or proof of purchase.
Damaged or Defective Items
- We thoroughly inspect all orders before they are shipped. If you receive a damaged, defective, or incorrect item, please contact us immediately upon receipt at [contact email]. We will evaluate the issue and work to make it right.
- Certain types of items cannot be returned, including:
- Perishable goods, such as food, flowers, or plants.
- Custom products, including special orders or personalized items.
- Personal care goods, like beauty products.
- Hazardous materials, flammable liquids, or gases.
- We also do not accept returns for sale items or gift cards.
- We do not offer exchanges for any products.
- If you are eligible for a refund, we will notify you once we have received and inspected your return. We will also inform you whether your refund has been approved.
- If approved, your refund will be processed and automatically applied to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
Contact Us If you have any questions or concerns about our refund policy, please contact us at [email protected].